At Safflower Infotech, we strive to ensure client satisfaction with every engagement. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting them.
Refunds may be issued in the following circumstances:
To request a refund, clients must contact us at namaste@safflower.in within 7 days of the service delivery or cancellation. The request must include detailed information regarding the reason for the refund and any relevant documentation to support the claim.
Once we receive the refund request, we will review it and determine eligibility based on our refund criteria. We may require additional information or clarification from the client to process the refund.
Refunds will be issued using the original method of payment whenever possible. If the original payment method is not available, we may issue the refund via an alternative method agreed upon by both parties.
The refund amount will be determined based on the extent of the service delivered, any applicable fees or expenses incurred, and the terms outlined in the initial agreement or proposal.
Certain services may be non-refundable, as specified in the client agreement or proposal. These may include but are not limited to domain registration fees, third-party service charges, or expenses incurred on behalf of the client.
Approved refunds will be processed within 3 business days. The time for the refund to reflect in the client's account may vary depending on the payment method and financial institution.
If a client disputes a refund decision, we encourage open communication to resolve the issue amicably. If a satisfactory resolution cannot be reached, the matter may be subject to mediation or arbitration in accordance with the initial agreement or applicable law.
We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes take effect immediately upon posting. We encourage clients to review this policy periodically.
If you have any questions regarding this Refund Policy, please contact us at namaste@safflower.in. This policy forms part of the terms and conditions governing the use of our services.
